United3dArtists Archive

BooxieMalone · Post by **BooxieMalone** » 21 Oct 2009, 11:20

Looks strange - Form of the ping command in Dos-Box should be

c:\>ping 91.12.138.224 -w 6000 (or without time out param. -w in milisec.)

or i.e.

c:\Users\RALPH>ping 91.12.138.224

!!! Edit: 13:21 mine changed again ------ 91.12.131.194 ----

Steinie · Post by **Steinie** » 21 Oct 2009, 11:24

Pugman1, Do you have a Modem-Router?

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 11:31

can not ping you sorry

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 11:35

us Robotics wireless max g adsl gateway could be a modem

BooxieMalone · Post by **BooxieMalone** » 21 Oct 2009, 11:49

anybody else tried to ping my address ? (Current IP Address: 91.12.131.194)

Steinie · Post by **Steinie** » 21 Oct 2009, 12:00

I cannot get ping results because I am behind a business firewall
however I did trace you.

Geo-Location Information

Country Germany
State/Region 02
City München
Postal Code
Latitude 48.7
Longitude 13.4667
Area Code

Traceroute

Tracing route to 91.12.131.194

Hop Time Host IP Location
1 1.231 xo-gateway 140.239.191.1 Tustin, CA, United States
2 18.639 ip65-47-242-9.z242-47-65.customer.algx.net 65.47.242.9 Los Angeles, CA, United States
3 9.586 ge6-3-0d0.mar2.santaana-ca.us.xo.net 207.88.81.197 , , United States
4 21.868 p5-1-0-3d0.rar2.la-ca.us.xo.net 65.106.5.85 , , United States
5 77.522 65.106.1.70.ptr.us.xo.net 65.106.1.70 , , United States
6 91.48 207.88.12.45.ptr.us.xo.net 207.88.12.45 , , United States
7 119.033 te-4-0-0.rar3.atlanta-ga.us.xo.net 207.88.12.1 , , United States
8 81.017 te-11-0-0.rar3.washington-dc.us.xo.net 207.88.12.10 , , United States
9 82.249 207.88.13.65.ptr.us.xo.net 207.88.13.65 , , United States
10 77.713 WAS-E4.WAS.US.net.DTAG.DE 206.223.115.94 San Mateo, CA, United States
11 172.495 m-ea4-i.M.DE.NET.DTAG.DE 217.5.66.26 , , Germany
12 186.277 87.186.240.65 87.186.240.65 , , Germany
13 236.668 p5B0C83C2.dip0.t-ipconnect.de 91.12.131.194 München, 02, Germany

BooxieMalone · Post by **BooxieMalone** » 21 Oct 2009, 12:11

Hi Steinie, that's real information ... that's what I wanted to know, 'cause as far as I realize my system is locked to the max. So should be working for pugman too.

Upon that I can state, there must be some setup issues with pugmans router.

Sorry, I can't help anymore - no time left -
but the more I fall into depression

,
'cause I ran out of ideas

bye for now

-BM.

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 12:12

can you try to ping me again ip 91.18.204.13 i have turned off virus program and firewalls

Steinie · Post by **Steinie** » 21 Oct 2009, 12:22

Compare this Trace to BooxieMalone, notice how Pugman's stops before reaching your IP address?
Something is blocking your IP and I still think it is your Router.

You have Security settings in the router besides the Firewall. When you turned off the Router's firewall did you use the U.S. Robotic menu?
Are there IP "Inbound" Filters set?
Is there a "Virtual Server" already set in your Router?

What is telling you the Router's firewall is inactive? (important question)

Tracing route to 91.18.204.13

Hop Time Host IP Location
1 1.151 xo-gateway 140.239.191.1 Tustin, CA, United States
2 21.326 ip65-47-242-9.z242-47-65.customer.algx.net 65.47.242.9 Los Angeles, CA, United States
3 7.019 ge6-3-0d0.mar2.santaana-ca.us.xo.net 207.88.81.197 , , United States
4 35.55 p5-1-0-3d0.rar2.la-ca.us.xo.net 65.106.5.85 , , United States
5 75.356 65.106.1.70.ptr.us.xo.net 65.106.1.70 , , United States
6 83.336 207.88.12.45.ptr.us.xo.net 207.88.12.45 , , United States
7 75.349 te-4-0-0.rar3.atlanta-ga.us.xo.net 207.88.12.1 , , United States
8 75.566 te-11-0-0.rar3.washington-dc.us.xo.net 207.88.12.10 , , United States
9 99.731 207.88.13.65.ptr.us.xo.net 207.88.13.65 , , United States
10 102.576 WAS-E4.WAS.US.net.DTAG.DE 206.223.115.94 San Mateo, CA, United States
11 184.655 hn-eb1-i.HN.DE.NET.DTAG.DE 62.154.79.38 , , Germany
12 172.339 87.186.241.21 87.186.241.21 , , Germany
13 * , ,
14 * , ,
15 * , ,
16 * , ,
17 * , ,
18 * , ,
19 * , ,
20 * , ,

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 12:28

Hi Steinie ill check my router again hope i find something in it

froo · Post by **froo** » 21 Oct 2009, 12:54

I will check my router configuration tonight and post the settings relevant
to open ports, firewalls, and other security settings.
I planned to do it last night but ran into other unrelated technical issues.

Just as a note, self testing the trueServe/router configuration is possible.
I have been able to run trueSpace and trueServe on the same machine,
connecting using the router's public IP address.

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 13:07

hi Froo thanks, ican log in tothe server with router ip +2001 then click the two heads give in ip +2001 then comes waiting for ID

froo · Post by **froo** » 21 Oct 2009, 13:17

you mean, your router's 'Public' ip address, pugman? The one that you get from dyndns.org?

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 13:37

no router ip

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 13:40

Have to go now back later thanks

Cayenne · Post by **Cayenne** » 21 Oct 2009, 13:54

pugman 1 wrote:hi Froo thanks, ican log in tothe server with router ip +2001 then click the two heads give in ip +2001 then comes waiting for ID

2001 is the default management port , this is used when you login with just the server panel. Its not actually an accessible space as such , its just a port number that allows access to a panel to manage the other real spaces on the server.
If you try to use the server itself to login to the space using the 2 head icon it will not work , you would need to use the truespace 2 head (shared space icon ) and use the space port address eg 1109 (default) for the new space created there , again using this SS login icon in truespace will not allow you to login to the management port 2001 , this is what the server panel is for.

can you show a screengrab of the logged into the server that you mean.

with the firewall , it should be enough on just xp or vista to allow trueserve access when its first launched.
setting up another firewall it should be enough to just allow UDP 1109 , and possibly the management port number for trueserve in the firewall settings. Allowing UDP and tcp as any for trueserve probably wouldnt harm either as it would be application specific.

some routers , eg some thompson ones , have a disable firewall in the software gui, however , it doesnt actually disable the firewall and you need to telnet into the router and issue a CLI command to turn the firewall off properly , I dont know if this is the case with the routers in question.
Some routers also need ping responder enabling , sometimes this is also only available through CLI , but maybe some routers have a switch in the GUI .
As far as I recall here with this latest server version I didnt need to add it as an application or game in my router settings, but I do know in the past on other machines I did need to do this.

Yes you can run trueserve and login to it from the same machine using truespace.
One thing to test about firewall is you might be able to try this , make a new space and change its port to 443, then post the ip and port and see if someone can access it, 443 is used by other apps and in theory it should already be open and may allow for us to bypass the firewall

3dvisuals dude · Post by **3dvisuals dude** » 21 Oct 2009, 15:44

Manual Anyone?

http://www.usr.com/support/9108/9108-ug/index.htm"

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 17:24

thanks 3dvisuals dude, maybe someone can look through it and tell me what i should do.From what i see there is no firewall . have a beer

Steinie · Post by **Steinie** » 21 Oct 2009, 17:30

Login QuickSetup Status Internet LAN Wireless Security Device Appendix

Look under the heading "Internet"

Firewall checkbox: If the firewall checkbox is selected, you can configure firewall features after the system comes up from the reboot. If firewall is not used, this checkbox should be de-selected.

froo · Post by **froo** » 21 Oct 2009, 17:31

Thanks Mark;
looking through it. Found something regarding Pinging, in the 'Firewall - Stateful Inspection' section:

For ICMP packets, only outgoing ICMP request packets originating from the LAN are forwarded to the Internet, and its related incoming ICMP reply packets from the WAN side are allowed to come into the LAN. For example, you can ping any device on the Internet from a computer on the LAN, but you cannot ping the gateway or any LAN device from the Internet.

So I am thinking, pinging this router is useless.

froo · Post by **froo** » 21 Oct 2009, 17:51

In support of Steinie's post, in that same page,
it appears that the firewall is Always enabled for PPPoE and PPPoA configurations.
However, the firewall can be Disabled, when MER or IPoA mode is selected.

So pugman, you need to login to your router as admin, and check those settings,
to verify which configuration you are currently running. Please let us know.

1. open web browser
2. type: 192.168.12.1 in the address bar
3. login as admin
4. go to Internet menu
5. Select: WAN Setup
6. Check the Protocol entry in the table
7. Tell us what it currently says

I don't own the router, so I am guessing at how this works.

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 18:04

and Bridging.

PPP over ATM (PPPoA)
PPP over Ethernet (PPPoE)
MAC Encapsulation Routing (MER)
IP over ATM (IPoA)
Bridging
Encapsulation mode: LLC/SNAP-BRIDGING VC/MUX

802.1q

here you go how do i turn this off the fire wall is on. if this is the real problem

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 18:11

or this
and Bridging.

PPP over ATM (PPPoA)
PPP over Ethernet (PPPoE)
MAC Encapsulation Routing (MER)
IP over ATM (IPoA)
Bridging
Encapsulation mode: LLC/SNAP-BRIDGING VC/MUX

here i can chech or uncheck ,at the moment not checked

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 18:16

At the moment thisis selected PPP over Ethernet (PPPoE)
so which one should i select

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 18:31

hi froo i can not change the fire wall , i have lost all details for my internet provider
shit happens

froo · Post by **froo** » 21 Oct 2009, 18:33

thanks Pugman.
Sounds like firewall is always enabled for PPPoE.
The best thing to do, first, is document all the settings you currently have, so you can go back to
that configuration.

I strongly recommend contacting your ISP for assistance on this. You have to ask them
if they support the other options: MER, IPoA, or Bridging. Those allow you to turn off the firewall,
according to the documentation, whereas PPPoA and PPPoE do not.

I just don't want to make suggestions that will prevent you from accessing the internet, since I am not
familiar with that equipment.

pugman 1 · Post by **pugman 1** » 21 Oct 2009, 18:39

hey Froo thanks for the advise ,but i think i quit on this
ill wait till you are up and running again thanks to everyone

3dvisuals dude · Post by **3dvisuals dude** » 21 Oct 2009, 18:55

pugman 1 wrote:hey Froo thanks for the advise ,but i think i quit on this
ill wait till you are up and running again thanks to everyone

One last thing you might try is using the Search feature at the bottom of the following US Robotics Support website.

What you are trying to do may be already addressed in there:

http://www.usr.com/support/s-main-menu.asp"

Hope That Helps!

BooxieMalone · Post by **BooxieMalone** » 22 Oct 2009, 01:27

froo wrote:Thanks Mark;
looking through it. Found something regarding Pinging, in the 'Firewall - Stateful Inspection' section:

For ICMP packets, only outgoing ICMP request packets originating from the LAN are forwarded to the Internet, and its related incoming ICMP reply packets from the WAN side are allowed to come into the LAN. For example, you can ping any device on the Internet from a computer on the LAN, but you cannot ping the gateway or any LAN device from the Internet.

So I am thinking, pinging this router is useless.

This behavior is quite normal froo. The Gateway and the Lan devices belong to the inner network and have a private IP, so they're not directly addressable from outside. The router is translating the incoming request to the adequate device (NAT). There is nothing said in it, that you cannot ping the public address.

Same situation is tested by steinie with my router a fiew hours ago (see posts above) - and no problem to ping or to trace! And know, my system is locked to the max, no ports open, no UPnP etc.!

So I think the firewall doesn't have an effect on this, except there could be a param like 'reject pings'. This is usually used in antivirus firewalls to hide from NET.BIOS Browsing or SNIFFING and doesn't affect the router, if there isn't such a parameter too.

I stumbled over another strange thing, which pugman wrote:
BRIDGING --- on ???
The question is, what is bridged? Seems like the router (& accesspoint) works like a repeater. If there is not another similar device to bridge a long distance, there is nothing to repeat - switch this off. This is not obvious disturbing, but may be one part of the dilemma.

I think it is nescessary, to have a support person to check the router setup or someone who knows the device & its funktion locally. Actually I see no way to establish a remote connection. Sorry.

Regards

-BM.

>>> EDIT: I have to correct my statements on BRIDGING.
A Bridge is a device which connects two networks (subnets) together. Mixed this up with repeating, sorry. So I think it will not affect routerfunctions. But keep in mind a REPEATER will. Usually a router works as a base station, connecting one network to the internet, or it is used as a repeater, thus connecting the network to another base station (not to the internet).

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 07:15

Hi all , while i was walking my dog this morning i was thinking there must be a simple solution
my router allows froo space , this is ts defualt 1109, so it is not a router prop .im not sure but i think i am in can some one try this, //192.168.1.2/1109 Thanks

Cayenne · Post by **Cayenne** » 22 Oct 2009, 07:24

no cannot get in through //192.168.1.2/1109 it looks like this is your internal local machine ip .

thanks
Paul

which firewall are you using and does it have any logs or messages about attempted connections or blocks.?

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 07:36

ok , i look

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 07:41

yep my antiviru firewall bloked you. i will play with this and try everything again
thanks...

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 09:20

i am loged in firewall off please try //192.168.1.2/1109
this is all through my router. port 2001ok 1109 ok

Cayenne · Post by **Cayenne** » 22 Oct 2009, 09:50

no still do not get in as it looks like an internal ip , if you go here http://www.whatsmyip.org/" it should give your ip that the outside world can see.

I have to go out for 1 hr but will be back

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 09:51

ok i try again thanks

froo · Post by **froo** » 22 Oct 2009, 09:55

hi pugman,
I have two computers on my local network. This one has a Local IP Address
of 198.168.1.2, just like yours. Lots of local networks are setup like that.
What is your router's public IP address? That is what you specify
when someone is to login to trueserve.

If your router's public ip address is, say,

78.45.101.45, and you have a portal created in trueServe at 1109, we would login to
this using trueSpace:

//78.45.101.45/1109

Not:

//198.168.1.2/1109

However, you, yourself, can login using your local ip address, since it is on your local network.

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 10:07

I keep trying froo, one day i will crack this

BooxieMalone · Post by **BooxieMalone** » 22 Oct 2009, 11:29

Hi folks, so you know, I made a wrong statement in my last posting on BRIDGING.
I edited there, for convenience again:

>>> EDIT: I have to correct my statements on BRIDGING.
A Bridge is a device which connects two networks (subnets) together. Mixed this up with repeating, sorry. So I think it will not affect routerfunctions. But keep in mind a REPEATER will. Usually a router works as a base station, connecting one network to the internet, or it is used as a repeater, thus connecting the network to another base station (not to the internet).

@pugman1
please remember: every address starting with 192.168.x.x is a private one and cannot be seen from the internet! Your router has to do the transfer.

and again: if your public address is not pingable, because requests are blocked, then it makes no sense to trying anything else, before this blockade is solved.

Good luck
-BM.

>>> EDIT: As I just could read in thread 'trueBlue's Shared Spaces' by cayenne, it seems that successful pinging is not a precondition!? Perhaps it is sufficient to release public access to the needed ports in the router setup? Worth a trial pugman1 ...

Steinie · Post by **Steinie** » 22 Oct 2009, 11:54

Pugman1,
Inside your home/my home there is a network:
192.168.0.1 is my Gateway on my Router at home. My computer is 192.168.0.2, my wife's wireless laptop 192.168.0.3, certain network printers could be 192.168.0.4 etc.

On the other side of the Router (think visually) between your router and your internet access provider there is an IP address. In your case it was 91.18.204.13 which changes if you reboot the router. Your provider would then assign you another ip address.

The IP addresses inside your home YOU control, between the Internet provider and you THEY control. (Unless you purchase a FIXED IP address)

The firewall is between your provider and your router. (Sometimes the provider might block traffic from known spam areas). Unlikely the cause here.
You can communicate in your own Network so the 192.168.x.x connections are not the problem.
I would suggest calling your Provider and finding out what settings need to change to drop the firewall or turn on the firewall. It should be very easy.
I raise and lower my settings all the time. (Actually I set them to "LOW" but never OFF).
There is also a way to open up parts of your firewall and just leave it ON.
That will have to be explained to you by your provider. Take notes when you call them so that you can always go back to your original settings.

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 12:06

thanks all i will look into this . i tested my computer in the internet , they found ip where i live my provider
my speed , but did not ping me

Steinie · Post by **Steinie** » 22 Oct 2009, 12:08

p.s.
Routers can be a pain because they work so well. Many times I have tried to figure out why something wasn't working right only to find the router was blocking.
Don't give up because as you get this to work your learning stuff too.

pugman 1 · Post by **pugman 1** » 22 Oct 2009, 12:16

I just did a online ping test no problem with ping 91.18.201.54 . my ip

Steinie · Post by **Steinie** » 22 Oct 2009, 12:52

Hey I could see this one!

froo · Post by **froo** » 22 Oct 2009, 22:19

I think this post by Paul is the place to start, for folks interested in opening their router/bridge/etc. Can we sticky this single post?

Cayenne wrote:
pugman 1 wrote:hi Froo thanks, ican log in tothe server with router ip +2001 then click the two heads give in ip +2001 then comes waiting for ID
2001 is the default management port , this is used when you login with just the server panel. Its not actually an accessible space as such , its just a port number that allows access to a panel to manage the other real spaces on the server.
If you try to use the server itself to login to the space using the 2 head icon it will not work , you would need to use the truespace 2 head (shared space icon ) and use the space port address eg 1109 (default) for the new space created there , again using this SS login icon in truespace will not allow you to login to the management port 2001 , this is what the server panel is for.

can you show a screengrab of the logged into the server that you mean.

with the firewall , it should be enough on just xp or vista to allow trueserve access when its first launched.
setting up another firewall it should be enough to just allow UDP 1109 , and possibly the management port number for trueserve in the firewall settings. Allowing UDP and tcp as any for trueserve probably wouldnt harm either as it would be application specific.

some routers , eg some thompson ones , have a disable firewall in the software gui, however , it doesnt actually disable the firewall and you need to telnet into the router and issue a CLI command to turn the firewall off properly , I dont know if this is the case with the routers in question.
Some routers also need ping responder enabling , sometimes this is also only available through CLI , but maybe some routers have a switch in the GUI .
As far as I recall here with this latest server version I didnt need to add it as an application or game in my router settings, but I do know in the past on other machines I did need to do this.

Yes you can run trueserve and login to it from the same machine using truespace.
One thing to test about firewall is you might be able to try this , make a new space and change its port to 443, then post the ip and port and see if someone can access it, 443 is used by other apps and in theory it should already be open and may allow for us to bypass the firewall

3dvisuals dude · Post by **3dvisuals dude** » 22 Oct 2009, 22:29

I know this may sound silly but....

If someone is setting up trueServe, don't they need to "initialize" or "create" the 1109 portal before it is accessible?

froo · Post by **froo** » 22 Oct 2009, 22:50

this is how you create a shared space, with your trueServe.

Setting up public access depends on your router. Please refer to post above.

3dvisuals dude · Post by **3dvisuals dude** » 22 Oct 2009, 22:55

Thanks : )

LeonRegis · Post by **LeonRegis** » 22 Oct 2009, 23:07

It's exactly what I do... but what is those objects and lines??? Also I just need to set up my router to allow shared spaces, I need help for that, anyone have idea if it's hard do that?

Thanks in Advance

froo · Post by **froo** » 23 Oct 2009, 01:17

those objects and lines are other spaces.
The focus is on the big node there, where the red lines point.

Regarding routers, please read Paul's post. I reposted it up above.

You will have to test it, and login to your router, and study the pages.
You need to find the page where you can set port 1109 and 2001 for UDP access.

LeonRegis · Post by **LeonRegis** » 23 Oct 2009, 08:56

Thanks Froo,

Some time ago when the router arrived I login, but now I forgot which is the IP for that, I tried those that you pass to me but didn't worked,

Thanks

Note: My IP is dynamic (not the router of course) so it makes harder to set up the server?

Cayenne · Post by **Cayenne** » 23 Oct 2009, 09:09

with most speedtouch router , you can usually type speedtouch.lan into the internet explorer and it will find the routers page , if you have set up a pass (which you really should do) you will need it to access the router,, I don't know what the default login or pass is but it will be in the help maual for the router, or on the packaging or leaflet that come with the router .

LeonRegis · Post by **LeonRegis** » 23 Oct 2009, 09:19

Worked Paul!

Now I need to read Froo's post and set up correctly my router, I think that it will be easy

Many Thanks

pugman 1 · Post by **pugman 1** » 23 Oct 2009, 16:13

I think this is why i cant conect .
make sure the fail status is consistent. If the test continues to fail, press Help and follow the troubleshooting procedures.

Test the connection to your local network

Test your Ethernet Connection: PASS Help
Test your Wireless Connection: PASS Help

Test the connection to your DSL service provider

Test ADSL synchronization: PASS Help
Test ATM OAM F5 segment ping: F4/F5 FAIL Help
Test ATM OAM F5 end-to-end ping: F5 FAIL Help

Test the connection to your Internet service provider

Test PPP server connection: PASS Help
Test authentication with ISP: PASS Help
Test the assigned IP address: PASS Help
Ping default gateway: FAIL Help
Ping primary Domain Name System Server: FAIL Help

© 2004-2006 U.S. Robotics Corporation.
Now i must get my details from my provider, tellicom is not the best with replying. shit

froo · Post by **froo** » 24 Oct 2009, 13:36

well, it looks like pinging is the only thing failing, and we saw that
a successful ping is not required to connect via trueServe.

pugman 1 · Post by **pugman 1** » 25 Oct 2009, 15:03

HI , dont want to anoy anyone .
Found this under trueserve log in my system ,still no joy with connecting
tryed every thing sorry

--[NEW_LOG_SESSION]-[10/25/09 08:45:56]-------------------------------------------------------------------------------------------------------------
08:45:56.206 A>Network Manager client D8408CAB Added
08:45:56.227 A>Network manager succesfully started at port 2001
08:47:25.307 Created and Shared Spaces: pugspace
08:54:38.779 A>Network Manager client D8408CAB Disconnected
--[END_LOG_SESSION]-[10/25/09 08:54:39]-------------------------------------------------------------------------------------------------------------

3dvisuals dude · Post by **3dvisuals dude** » 25 Oct 2009, 20:45

This is frustrating, I hope we can determine why you are unable to set trueServe for successful outside internet access.

If you use ZoneAlarm, and maybe other firewalls, you may have to disable "stealth mode" which makes your computer invisible to the outside world as far as open ports goes. Just a thought.

Cayenne · Post by **Cayenne** » 25 Oct 2009, 21:29

the log is normal , its just trueserve writing that it created a management port .
seems you also created the shared space pugsspace.
then when trueserve is closed it closes management port (disconnected).

did you try to see if you can connect inside your own network (even if its same machine)to the server with tS by changing the port for your pugsspace to 443 in trueserve.

pugman 1 · Post by **pugman 1** » 26 Oct 2009, 07:53

Hi 3dvisuals dude , i use G date internet security
Hi Cayenne, iwill try that, i think we will crack this soon

pugman 1 · Post by **pugman 1** » 26 Oct 2009, 17:16

Now iam pissed off with this,

every thing i tried with the router
killed the internet min 6 times . thank god i backed up the router to hard drive.
thanks steinie

I think i buy a new router and try then .........
ON GOING MESS.
Thanks to every one who tryed to help

3dvisuals dude · Post by **3dvisuals dude** » 26 Oct 2009, 20:46

pugman 1 wrote:Now iam pissed off with this, every thing i tried with the router
killed the internet min 6 times . thank god i backed up the router to hard drive.
thanks steinie I think i buy a new router and try then .........
ON GOING MESS.
Thanks to every one who tryed to help

Before buying another router I suggest seeing what brand and model trueBlue, Froo, and Cayenne each have (I would ask in PM here) since all three work for them. At least that would eliminate the potential of a new router also not working correctly with trueServe. I have a Cisco with security updates but have not yet tested it with trueServe.

froo · Post by **froo** » 26 Oct 2009, 21:29

also: what type of connection do we all have?

I have FiOS (sort of like cable); not ADSL.

3dvisuals dude · Post by **3dvisuals dude** » 26 Oct 2009, 21:52

High Speed Cable here, Cox.net.

BooxieMalone · Post by **BooxieMalone** » 27 Oct 2009, 00:33

Hi pugman1,

I have to admit that I withdrew from trying to help, 'cause I didn't have time to read your router manual. Now I'm noticing you obviously decided to buy a new one and going to do the installation from scratch. I think you also could give it a try with the old one first, before spending the money.

Think about a total router reset. Load or reset to the default factory values. Then put in only your connection data from your ISP (dial in data). This often works & the faulty values are reset to a working state, where you can start off changing again for your special & preferred setup and learn to know your device slowly.

If this doesn't work, you still have the other option (plus studying a new device). Isn't that worth a last trial?

Regards
-BM.

froo · Post by **froo** » 27 Oct 2009, 14:22

pugman,
did you try what Cayenne suggested?

1: set the pugspace port to 443
2. attempt to connect to pugspace from within your network, using your local ip address?

In trueServe, you can set the port of a space by selecting your pugspace node, in the Network area.
Expand it, and you will see the port. Change that value, which is most likely 1109 by default, to
443. ***IMPORTANT***: Then Press the ENTER key to commit the change. Then attempt step 2.

Another thing you could do, is post screenshots of your current router settings. Better yet, email them
to one of us. I could take a look if you like. Most likely we need pics of IP addresses, port settings, security levels.
Applications available for internet use.

Say, do you use communications software like Skype? Or play games like World of Warcraft? Routers typically
have settings pre-configured for these, even if you don't use them. If you can find a page with that type of information (applications, and port settings), that is the perfect example for how you need to ensure the router is setup correctly.

Also, when you installed trueServe, you should have seen a dialog appear that gave you the choice to UnBlock trueServe
from accessing the internet. You have to choose the UnBlock option.

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 14:35

Hi Froo , ill give it a go , true serve is unblocked, skype no prob, online gaming no prob.
I tryed my old router same problem, when check the firewall log tueserve is alowed in and out going
Thanks for the help again

froo · Post by **froo** » 27 Oct 2009, 14:49

ok.
If skype works, if you can connect using skype, that means you can
use the same settings as skype.
So you should be able to use whatever skype is using, for trueServe.
Just make sure skype is shut down, after you make the changes to trueServe,
to ensure there are no conflicts.

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 16:32

OK logged in under //192.168.1.2/443 still no server 2001 but i am moderater.
how do i make sceen grab in trueserve thanks.

froo · Post by **froo** » 27 Oct 2009, 16:42

ok;
do you mean, that you successfully used trueSpace to log into port 443 (your pugspace scene) of trueServe?

Port 2001 is not really a space; as Cayenne said, that is a port, for trueServe server management. It is Not a space.

You can use the Print Scrn key on your keyboard, to print your screen.

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 16:56

froo try to log in. what is a scrn key
i got waiting for cntx transfer

froo · Post by **froo** » 27 Oct 2009, 17:44

I cannot login from here at work.
If you see, Waiting for Ctx Transfer,
that means you have connected to the port.
But something is corrupted in that port/space.

So. this is what you do:

1. In TrueSpace, logout from that space

2. in TrueServe, Select that space, in the Space 3D view of trueServe

3. Select the Delete button, in the Shared Space Tools node. This will
delete that selected space/port.

3A. Close TrueServe, and restart it.

4. In the Shared Space Tools node of trueServe, click: Create Shared Space. This will create a new empty space.

5. In the Network view, select that new space, and change the port to: 443

6. Try logging into that port again.

7. If that does not work, then close trueserve, locate the default.ctx file in the trueServe folder, and delete it. Then restart trueServe, and create a new space according to the procedure listed above.

let us know the status. Thanks!

Froo

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 18:01

still the same

froo · Post by **froo** » 27 Oct 2009, 18:06

did you follow All the steps?
Just want to make sure we troubleshoot in the right direction.

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 18:08

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 18:12

i am logged in in ts61 and trueserve both waiting for tranfer

froo · Post by **froo** » 27 Oct 2009, 18:15

ok.
maybe default.ctx needs to be deleted from both trueserve, and truespace.

something about the config is mangled; that's why I suggest deleting the default.ctx from both.

But, you are getting into the Port/space. This is true, since you are seeing the Waiting for Ctx...

trueBlue · Post by **trueBlue** » 27 Oct 2009, 18:16

Correct me if I am wrong but I think the very first step is:
From trueServe, open the Server Panel and log into your PUBLIC IP address and Port 2001.
If you can not do that then all else fails.

I do not know where your at, at this point in time, but if you did install another router, might be worth a try if you reinstall trueServe to a clean folder and start fresh. HTH

froo · Post by **froo** » 27 Oct 2009, 18:20

the msg: Waiting for Cntx transfer

is the last step in the connection. So that's a good thing.

These are the messages I see:

Connecting

Waiting for authorization

Waiting for Cntx transfer

Cntx. Transfer 0/3 %%

Which of the last two listed is hanging?

pugman 1 · Post by **pugman 1** » 27 Oct 2009, 18:28

this one Waiting for Cntx transfer

froo · Post by **froo** » 27 Oct 2009, 18:37

trueBlue: I do not believe that is necessary. I have not logged into port 2001 to date.

ok.
Close truespace, and trueserve.
delete the default.ctx file from each of their folders.
Then restart truespace and trueserve.
The default.ctx files will be recreated for you.
Create a new space in trueServe.
In the Network view, select the newly created space, make note of the exact name. Deselect the 'Active' checkbox
Change the port to 443 and press Enter.
Re-Select the Active checkbox.
Attempt to connect to port 443 from trueSpace

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